fred.my account
Send a support ticket
- Sign in, then open the Help center.
- Scroll to Still need help?, choose the app, write a short subject and describe the problem (what you did, what you expected, any error message).
- Tap Send ticket. You get a ticket number and we reply by email.
- See all replies under My tickets.
Tip: try the chat assistant first — it answers most questions instantly with a step-by-step tutorial.
Updated 17 Oct 2026